Social software in libraries

This survey, carried out in 123 North American university libraries, is based on a study dedicated to web 2.0 technologies (their use, the reasons for their application, the staff involved, etc.).

Bejune, Matthew and Jana Ronan. "Social software in libraries". ARL Spec Kit 304, July 2008. Association of Research Libraries. Available from:
http://www.arl.org/bm~doc/spec304web.pdf.